Indoor Air Quality Technician

Midwest Heating & Cooling is a quickly growing company in SE Wisconsin that services, maintains, and installs HVAC equipment for both commercial and residential clients. Our company was founded by two partners who have been in the HVAC industry for over 15 years. We are seeking an Indoor Air Quality Technician to join our team!

Compensation: $15.00 to $22.00 per Hour, plus commissions - Based Upon Experience

Schedule: 8:00am to 4:30pm Monday through Friday - Overtime (nights and weekends) required during high demand.

Benefits:

• Medical, Dental, and Vision Insurance
• 401k and Roth Retirement Plans
• Paid Time Off
• Paid Holidays
• Paid Training

Primary Role: To perform maintenance and high-level service repairs on residential and light commercial heating and air conditioning systems in accordance with the company's approved operating practices and with the highest level of customer care. Assist with the training and development of apprentice service technicians

Required Qualifications:

• Valid driver's license and insurable driving record.
• Extensive understanding of residential heating & cooling system's parts, ductwork, components & functions; Ability to apply this knowledge in the field.
• Possess all tools as required to perform daily duties.
• Able to work from a 32' extension ladder and a 12' step ladder.
• Demonstrate knowledge of service tools and testing devices.
• Demonstrate basic knowledge of electrical and refrigeration principles.
• Demonstrate working sheet metal abilities.
• Ability and willingness to follow written and verbal directions.
• Ability to retain and use knowledge & skills in the field.
• Commitment to developing & using customer service skills.
• Commitment to following all company policies and procedures.
• Demonstrated leadership role, assisting with the development and training of apprentice service technicians.

Job Responsibilities:

• Ability to perform the following with little to no supervision:
  • Daily truck maintenance checklist
  • Clean air testing and communication with clients
• Successfully and knowledgeably use HVAC trade tools and testing devices.
• Set the standard/example of always maintaining a professional appearance and attitude.
• Follow directions from the supervisor and/or dispatcher and complete them in a timely manner.
• Report to job site locations on time as scheduled.
• Communicate with the dispatcher when arriving and leaving the job site.
• Report parts and materials needed to the dispatcher to coordinate and expedite parts delivery.
• Perform all duties and interact with clients per the company's standard operating practices.
• Debrief with the dispatcher upon completion of each job.
• Directly maneuver from one job site to another as dispatched throughout the day.
• Acquire new residential maintenance agreements as well as renew existing plans.
• Inform and educate customers of additional products, services, and replacement options in accordance with company guidelines.
• Complete all required paperwork, forms, and invoices.
• Always adhere to the COD policy.
• Assume a training/leadership role in the department to assist in the development of apprentice service technicians.
• Use of company vehicles, tools, equipment, parts, and materials is strictly for company jobs only.
• Promptly report any problems with company vehicles or tools.
• Other duties as assigned.

***NO PHONE CALLS OR IN-OFFICE INQUIRIES ABOUT THIS POSITION. ALL CANDIDATES MUST APPLY ONLINE ***